Terms of service

Terms of Service

Effective Date: 31/07/2024

Introduction

Welcome to https://finalfarewell.shop/ ("we," "us," "our"). These Terms of Service ("Terms") govern your use of our website and the purchase of our products, including the "My Final Farewell" booklet. By accessing our site and making a purchase, you agree to comply with and be bound by these Terms.

1. General Conditions

1.1. We reserve the right to refuse service to anyone for any reason at any time.

1.2. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

1.3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service, use of the service, or access to the service without express written permission from us.

2. Products and Services

2.1. We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

2.2. We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

2.3. All descriptions of products and product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

3. Orders and Payment

3.1. By placing an order, you agree to provide current, complete, and accurate purchase and account information. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

3.2. We use Shopify's secure payment platform. We do not store or have access to your credit card information.

4. Shipping and Delivery

4.1. We aim to ship orders within 7 days of receiving payment. However, delivery times may vary based on your location and external factors beyond our control.

4.2. You agree to provide accurate shipping information. We are not responsible for delays or misdeliveries resulting from incorrect or incomplete shipping addresses provided by you.

5. Returns and Refunds

5.1. Our return and refund policy is outlined on our website. Please review it carefully before making a purchase.

6. Limitation of Liability

6.1. To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with the use of our products or services.

7. Governing Law

7.1. These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of [Your Country/State].

8. Changes to Terms of Service

8.1. We reserve the right to update, change, or replace any part of these Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those changes.

9. Contact Information

Questions about the Terms of Service should be sent to us at support@finalfarewell.nz or +64 21 0242 9691.